Below you'll find a list of all posts that have been tagged as “employee engagement”
You can teach five conversational habits that give your Gen Z employees what they want: more chances to connect with people. They need friends. You need a great customer and coworker experience. Get both. The Harris Poll we mention Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike …
They Might Be Giants are the USA’s greatest rock band. (Mark said so.) An early lyric of the band gives us a window into hipsters, millennials and cancel culture. But the UK’s best comedy mind (Mark said so) David Mitchell points to a different path. Can our workplaces use his insight before it’s too late? Interested in coaching or training …
We all tend toward one or the other. If you emphasize both, you share a skill with some of the best leaders. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.
One of the foundational stories of our civilization spells out how the ancients thought about honor. And as our culture changes, these stories will give you insight into how your employees and coworkers think about honor. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify …
A general manager made an observation, and maybe you’ve seen it too. Some employees are rude–or the opposite, fawning. Is it possible that it’s just a lack of self-worth? Tune in to learn the symptoms that point to an employee self-worth issue–and what a manager can do about it. Interested in coaching or training on these topics for you or …
Hilaire Belloc was a dynamic leader–a historian who became part of history himself. He studied the Duke of Marlborough, a commander who lost ZERO battles. And it convinced him that there are four qualities of a leader. How do you measure up? Interested in coaching or training on these topics for you or your team? We’d love to hear from …
Safety razors, old coffee-making methods, vinyl records and the Squirrel Nut Zippers have something to say about what kinds of customers and employees you are seeing. Special thanks to 4th Level Roasters … D&V Barbers … and Mark’s blog where these kinds of thoughts have been percolating for a while. (This wasn’t meant to be an episode. But an off-the-cuff discussion of …
Instead of asking direct questions, you make confident, open-ended statements that invite response, insight or clarification. Isn’t that breaking the rules? No! And it has a particular set of advantages–tune in for more. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
Fascinating research from Decision Dynamics reveals why some employees seem to lose motivation after a while–and why great employees become mediocre managers. Are you leaking solid talent? Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. Spotify Apple Amazon
From Mike and Mark’s new book, “The Inquiring Leader:” How five different leaders used questions—not counteroffers—to retain employees ready to resign. Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark. (And buy the book here!) Spotify Apple Amazon How to retain employees without a raise Coaching …