Beyond words on the wall: We get better when we align with our values

If talking about corporate values makes your eyes roll, this episode is for you. A culture of continuous improvement requires that you uncover your DNA: your values.  Defining them–and the stories behind them–lead to an organization that can live them out. The hosts share several exercises you can use to uncover those values.  Hat tip to “Co-Active Coaching,” “Start with …

Vision: See the future so you can be the future

If you want to “be better at being better,” you need a vision. Mike and Mark share tools they use to help individuals and organizations develop a culture of continuous improvement. All you need is a penny, a blank sheet of paper and some crayons. … Herb Mast’s “Intentionality for Leaders.”  Interested in coaching or training on these topics for …

Want engaged employees? You need “Growth.”

The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …

Want engaged employee? You need “Belonging and the Greater Good.”

The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …

Want engaged employees? You need to meet “Basic Human Needs.”

The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …

Want engaged employees? You need “Clarity and Resources.”

The Gallup Q12, as it’s commonly called, is a set of 12 questions designed to measure employee engagement. Not satisfaction. Engagement. Why is that distinction important? Because satisfaction is surface-level—think free snacks in the breakroom—but engagement digs deeper. It’s about your team’s emotional connection to their work and their belief in the purpose of what they’re doing. These questions came …

Three kinds of stories your culture must discover and share

Want a corporate culture as strong as Western Civilization itself? Find your stories.  Mark and Mike discuss the importance of stories in shaping culture and their potential impact on an organization. They discuss three kinds: “origin stories,” “stories of bad times and lessons learned” and “stories of heroes and triumph.” They can help you and your people not just understand …

Dignity and Excellence: The West’s culture code

Do you strive for Excellence? Do you honor Dignity? If you don’t have both, you’re missing out on what made the West so successful. Enjoy some ideas from Mark’s upcoming book, “The Lost Tools of Business.”  (Mark’s podcast interview on Refining Rhetoric is found here.) Interested in coaching or training on these topics for you or your team? We’d love …

What do you meme?® Shocking reactions from “Triangle Factory” workers … which one are you?

Introducing our new series on memes that are going viral with employees–and have something to say about their engagement and your leadership. How informed are your workers? If they are not proactive about getting informed … are you the reason?  Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …