A sobering question: Have they stopped talking to you? … Or whining to you? “Going quiet” is a symptom of disengaged employees. But there are solutions: A Navy captain points the way. Mike and Mark cover communication in general and how to run meetings in particular. Click here for videos and downloads on “Crucial Conversations.” Questions? Comments? Ideas for future …
How to “yell” at someone
It’s kind of hard to take this CNN headline seriously: For some strange reason, my gut is telling me that if I, say, raped one of my kids, it would be worse for their development than if I, say, yelled at them. But we do need to take verbal abuse seriously. The study was commissioned by a charity called Words …
What do you want from your people? What do you want FOR your people?
A surprise resignation causes Mike to take a client through an exercise that changes everything. If you have valuable team members that you want to keep working with you, “Don’t wait for the funeral!” Suggested resources: The simplest feedback method around Just-in-time feedback: why, what and when Marcus Buckingham on effective feedback Questions? Comments? Ideas for future episodes … or interview …
For God’s sake, don’t follow your heart
“Don’t give people advice. They just might take it.” I heard this advice (there’s some irony) and immediately thought of some terrible advice we often give in our era: “Follow your heart.” There are variations on this advice. Follow your bliss … you do you … you’ve got to be true to yourself. … The theme seems to be that, …
Beyond the Golden Rule: You don’t lead a room full of you
The cross country meet ended in tears–and a reminder that people have incredibly different preferences for how to interact with the world and think. For the first time on the podcast, we discuss the timeless DISC model for behavioral styles. Are you coaching, recognizing and training in a way that meets your team members’ preferences? The Hip Socket site has …
Jane Austen’s manual for … sarcasm
What is sarcasm? Can it be acceptable? What is the most effective form of feedback? The Workplace Book Club is back! This time we tackle an excerpt from “Emma,” another novel by Jane Austen. (Download our free excerpt and discussion guide.) If you think you’re about to read a bit of a romance novel, you’re in for a treat. Austen …
A marriage counselor’s secret for conflict at work (or home), part2
Part 2! Mark interviews Mark Oelze, founder and director of PLEDGEtalk. Through more than 30 years as a marriage and family counselor, he developed the PLEDGE tool to help clients walk through the steps of healthy conflict. Mark says, “There is an ORDER to follow if one is to resolve conflict and restore healthy communication.” Clients are asking him to …
A marriage counselor’s secret for conflict at work (or home), part 1
Mark interviews Mark Oelze, founder and director of PLEDGEtalk. Through more than 30 years as a marriage and family counselor, he developed the PLEDGE tool to help clients walk through the steps of healthy conflict. Mark says, “There is an ORDER to follow if one is to resolve conflict and restore healthy communication.” Clients are asking him to share PLEDGE …
Our three picks on our third anniversary
Listen here … subscribe on Spotify, Amazon or Apple … or watch below the text. Once a week for three years straight! Mike and Mark share the episodes that most resonated with them and with our listeners. Mike’s picks: Episode 30: Ship it. Just Ship It! Quit listening to the resistance. The resistance is that voice in the back of …
Size matters: Debunking the conventional wisdom of team size with David Adamec
Mark interviews one of the savviest coaches he knows, David Adamec, on his research into the best size for a team. There is a formula … Steve Jobs even had a Rule about it … and Dave wishes he had known all this when he assembled a team to break a Guinness World Record. For more on how David can …