Millennial customers explain Millennial employees

Crazy kids and their yeah-yeah music … Our most recent podcast discusses Millennials as both customers and employees. We’ve talked about inter-generational conflict before: A while back, I had a post explaining how Millennials are not lazy (see: Nashville) and do want help (see: my friend Andy Buck). I added another Nashville post since then: a young artist–the exact opposite …

Podcast 89: Listener request: Leading emotionally charged team members

At the request of a listener, we’re addressing a specific situation that many of us have experienced. How do you lead a team where some members are prone to outbursts or other signs of disrespect? To further complicate the subject: It’s a manager recently promoted from that team!  If you have additional suggestions for the manager, please comment below. And …

Our presence can be our presents

Enjoying the Moment It’s neat and tidy in my household: Autumn birthdays and Halloween all wrap up by the end of Oct. 31. All that’s left is the candy. The kids have been waking up early every morning to lay out their treasures … and trade them. It’s like they have forgotten that they can eat the treats. We ration …