My ears perk up for anything that discusses wrestling and/or growing. (Hint: Articles about teams that wrestle always feature teams that grow.) For years organizations have sought to become “great places to work.” For some of us, the phrase conjures images of foosball tables at Google. It seems silly. But that’s not why people work at Google, is it? They …
“How can I get Millennials to work!?”
This is specifically for my friends and clients in automotive. But there are some insights for all of us who are helping Millennials to work. First off, Millennials aren’t magically lazy. Exhibit A: Nashville. Every time my family and I visit the town, I’m blown away by the number of young people creating things and serving them to customers. From …
Blind Man’s Find the Gas Rag
Years ago I went camping occasionally with some friends. I was on the periphery of this group of guys, but a story from one of our trips must be told. It was the day they created a game I call Blind Man’s Find the Gas Rag. These men were hilarious. They were always coming up with new ways to entertain …
“What’ll THAT get you?”
“What’ll that get you?” It’s a question I often ask. (Hat tip to one of my teachers, executive coach Gary Wood, for teaching it to me.) Once a client told me he wanted to be no. 1 in his market. “What’ll that get you?” I asked. “Well, then I’d win,” he said. I had to ask: What would winning get …
How to ensure you and your people get back up
I’ve worked in employee engagement for years. Buckingham defines it as the mindset that allows you to proactively give your best. Resilience is the opposite: the mindset that allows you to reactively “bend and bounce back,” as he says–to get back up after a negative experience.
Growing your leadership habits
Hip Socket helps leaders wrestle and grow. Good leaders grow good habits. And leaders manage (constant?) change. Leadership habits are key.
Nailing Zoom
Some of my clients have always met with me exclusively through Zoom. But when the pandemic forced other clients to use videoconferencing, I was surprised by how it helped.
Serving customers while masked
It runs counter to everything we’ve been taught about face-to-face communication. But here we are, serving customers and employees during a pandemic. Harvard Business Review has some great pointers on building rapport while wearing a mask. I realized I was guilty of at least one of these. Which one is your biggest opportunity?
Millennials? Get ready to work with Gen Z.
Here’s a helpful infographic with some insights into Gen Z lives. How will we manage and work with Z employees? Serve Z customers?
The Lion, the Witch and the Sales Trainer
Here’s another story. And it has everything to do with improving how we train the workforce to be better thinkers.