Till Kahrs and Mark Ramsay

Till Kahrs, the Speak Doctor: How communication and focused wooing works

Introducing to the IDTAG audience: our friend, Till Kahrs. It’s impossible to summarize Till with a profession, or an achievement, or a story. But he has a lot of all three. Tune in to hear some amazing stories of his hit songs, his TV appearances and the things he did that allowed him to transition from one success to another. …

Retain your future managers by training them now!

What if you could invest in your future leadership team by inviting them to make impacts on your business today? Introducing a case study: The Future, a workshop series that combines a “Capstone Project” with training, a book club, discussions with experts, and more. Hear how it is helping our clients.  Interested in coaching or training on these topics for …

Was Socrates the original coach?

Plato’s “Meno” gives some clues on how Socrates used a coach approach–in some ways–and predicted the content of the bestseller “Crucial Conversations.” How can you use elements of the Socratic Method? Our “Crucial Conversations” resources can be found here.  Or, interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …

So what exactly IS coaching?

Last episode, we discussed the scientific evidence that coaching really works. So what exactly is coaching? What does it look like? Is it OK to want training and advice from a coach? How do you pick a good one? We answer these questions and more. Want a copy of the white paper we mention? Or, interested in coaching or training on …

Scientists prove coaching works–in a certain way

Recent scientific analysis shows that coaching works! But mainly in a particular way. If you partner with a coach or use the coach approach with others, this episode will ensure you are focusing on the right areas for true growth.  Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …

Eliminating friction in your customer experience

A thought-provoking Substack article argues, “We had overestimated the value of ‘human relationships’. Turns out that a lot of what people called relationships was simply friction with a friendly face.” Where is the friction showing up in your customer experience?  Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email …

Are you guilty of people triangles? They’re making things worse. …

Have you been outsourcing the hard work of addressing employees directly? Triangles are draining your team–but there are simple techniques to solve them.  (The excellent “Executive Coaching with Backbone and Heart” was a source for this episode.)  Interested in coaching or training on these topics for you or your team? We’d love to hear from you! Email Mike and Mark.